Terms of Service

These Terms of Service ("Terms") govern your use of leygen.com (the "Website") and the AI automation services provided by Leygen ("we", "us", or "our"). By accessing our Website or engaging our services, you agree to these Terms.

1. Definitions

• "Services" — AI workflow automation, custom AI agents, integrations, consulting, and related deliverables.
• "Client" — the individual or entity engaging our Services.
• "Deliverables" — custom code, configurations, documentation, and other work product created for the Client.
• "Website" — leygen.com and all related web properties.

2. Use of the Website

You may use our Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the Website, its systems, or networks.
• Interfere with the proper functioning of the Website, including introducing viruses, malware, or harmful code.
• Scrape, copy, or republish substantial portions of the Website without our written consent.
• Use automated tools to overload or disrupt the Website.

3. Engagement of Services

Scope of work

Each engagement is defined in a separate Statement of Work (SOW) or proposal that outlines the scope, timeline, deliverables, and fees. The SOW is incorporated into these Terms by reference.

Timeline

Typical projects complete within 10-14 days from kickoff to deployment. Complex integrations may take 3-4 weeks. Timelines depend on timely Client feedback and access to required systems. We are not liable for delays caused by Client-side factors.

Client responsibilities

• Provide accurate information about business processes and existing systems.
• Grant necessary access to tools, APIs, and platforms within 5 business days of request.
• Designate a primary point of contact for the duration of the project.
• Review deliverables and provide feedback within agreed timeframes.
• Pay invoices according to the agreed payment schedule.

4. Fees and Payment

• All fees are stated in the SOW and are payable in USD unless otherwise agreed.
• For fixed-scope projects, 50% is due at kickoff and 50% upon delivery. For retainer engagements, invoices are issued monthly in advance.
• Invoices are due within 7 days of issuance. Late payments may incur interest at 1.5% per month.
• Reasonable out-of-pocket expenses (third-party API fees, premium tools) are billed at cost with receipts provided.
• All fees are non-refundable except where required by law.

5. Intellectual Property

Client-owned content

Upon full payment, all custom Deliverables created specifically for the Client transfer to the Client, including full ownership rights. We assign all such rights to the Client except:

• Pre-existing components — tools, libraries, or frameworks we built before the engagement remain our property, but we grant the Client a perpetual, royalty-free license to use them as part of the Deliverables.
• Third-party tools — open-source and licensed components remain under their respective licenses.
• Internal methodologies — our proprietary processes, templates, and know-how remain our confidential information.

Portfolio rights

We may reference the engagement in our portfolio and marketing materials, including the Client's company name, logo, and a general description of the work performed, unless the Client requests otherwise in writing. We will not disclose confidential business information.

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement, including business processes, financial data, customer lists, and proprietary techniques. This obligation survives termination of the engagement for a period of 3 years. We recommend mutual NDAs for engagements involving sensitive data.

7. Warranties

We warrant that:

• Deliverables will conform to the specifications in the SOW.
• Services will be performed with reasonable skill and care.
• Custom code will be free from material defects for 30 days post-delivery, during which we will fix bugs at no charge.

This warranty does not cover issues caused by Client modifications, third-party service changes, or use outside the documented scope.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim arising from the Services is limited to the fees paid by the Client for the specific Services giving rise to the claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
• We are not liable for failures of third-party services (e.g., OpenAI API outages, CRM platform changes).

9. Indemnification

The Client agrees to indemnify and hold us harmless from claims arising from: (a) the Client's use of the Deliverables in violation of these Terms or applicable law; (b) the Client's content or data; (c) third-party claims that the Client's materials infringe intellectual property rights.

10. Termination

• Either party may terminate an engagement with 14 days written notice.
• We may terminate immediately for material breach, non-payment exceeding 30 days, or Client conduct that exposes us to legal liability.
• Upon termination, the Client pays for all work completed up to the termination date.
• Provisions that by their nature should survive termination (confidentiality, IP, liability) remain in effect.

11. No Contracts / No Lock-In

As advertised on our Website, we do not require long-term contracts for most engagements. Retainer arrangements may be cancelled with 30 days notice. You own the work delivered, and we will provide reasonable handover documentation to enable a smooth transition.

12. Third-Party Links and Services

The Website may link to third-party sites and integrate with third-party services (e.g., Calendly, WhatsApp, social media platforms). We are not responsible for the practices or content of these third parties. Use of third-party services is subject to their respective terms and policies.

13. Disclaimer

The Website is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Website will be error-free, uninterrupted, or free from harmful components. AI-generated outputs may occasionally be inaccurate; clients should validate critical outputs before relying on them.

14. Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflict of law principles. Disputes will be resolved in the courts of Karachi, Pakistan, unless otherwise agreed in writing. We may seek injunctive relief in any jurisdiction to protect our intellectual property.

15. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Website or Services after changes constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms, please contact us:

• Email: hello@leygen.com
• WhatsApp: +92 370 0166506